Privacy Policy

Effective Date: December 21, 2025

Clementine Planetary Ltd (“Company”, “we”, “our”, or “us”) is committed to protecting your privacy and ensuring that your personal information is handled in a safe, lawful, and responsible manner. This Privacy Policy explains how we collect, use, disclose, and safeguard information obtained through our website, products, services, applications, and engagement channels.

By using our website or services, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

a. Personal Information

  • Full name
  • Email address
  • Phone number
  • Company or organization name
  • Address or location details (general, non-precise)
  • Any information you voluntarily provide through contact forms, emails, or service requests

b. Technical and Usage Information

  • IP address
  • Browser type and version
  • Device information
  • Pages visited and interaction data
  • Date and time of access

c. Project and Service Information

  • Technical requirements and specifications
  • System configurations and operational data (where applicable)
  • Communication records related to projects or services

2. How We Use Your Information

We use collected information to:

  • Respond to inquiries and provide requested services
  • Design, install, and support automation, solar, electrical, HVAC, plumbing, and smart infrastructure solutions
  • Improve our website, products, and service delivery
  • Communicate updates, proposals, invoices, and project-related information
  • Comply with legal, regulatory, and contractual obligations
  • Support training, research, and social impact initiatives (where applicable)

3. Legal Basis for Processing

We process personal data based on one or more of the following:

  • Your consent
  • Performance of a contract or service request
  • Compliance with legal obligations
  • Legitimate business interests that do not override your rights

4. Sharing and Disclosure of Information

We do not sell or rent personal information. We may share information only:

  • With trusted employees, contractors, or partners involved in service delivery
  • With third-party service providers (e.g., hosting, payment processing, analytics) under confidentiality obligations
  • Where required by law, regulation, or legal process
  • To protect the rights, property, or safety of the Company, clients, or the public

5. Data Security

We implement reasonable technical and organizational measures to protect personal information against:

  • Unauthorized access
  • Loss or misuse
  • Alteration or disclosure

Despite our efforts, no method of data transmission or storage is completely secure. Users acknowledge and accept this risk.

6. Data Retention

We retain personal information only for as long as necessary to:

  • Fulfill the purposes outlined in this Privacy Policy
  • Meet legal, accounting, or regulatory requirements
  • Resolve disputes or enforce agreements

7. Cookies and Tracking Technologies

Our website may use cookies or similar technologies to enhance user experience and analyze website performance.

You may control or disable cookies through your browser settings; however, some features of the website may not function properly as a result.

8. Third-Party Services and Links

Our website or systems may include links to third-party websites, platforms, or services. We are not responsible for the privacy practices, content, or security of third parties.

Users are encouraged to review the privacy policies of such third-party services.

9. User Rights

Subject to applicable laws, you may have the right to:

  • Request access to personal data we hold about you
  • Request correction or update of inaccurate information
  • Request deletion of personal data where legally permissible
  • Withdraw consent where processing is based on consent

Requests may be made by contacting us using the details below.

10. Children’s Privacy

Our website and services are not directed at individuals under the age of 18. We do not knowingly collect personal information from children.

11. Social Impact and Training Programs

For participants in training, educational, or social impact programs:

  • Information collected is used solely for program administration, communication, and improvement
  • Data will not be shared without consent, except as required by law

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

Continued use of our website or services constitutes acceptance of the revised policy.

13. Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy, please contact:

Clementine Planetary Ltd
Email: info@clementineplanetary.com
Phone: +234 (0) 702 687 1561
Address: 28A Road N, Phase one, Eliminigwe Elelenwo, Port Harctourt, Rivers State, Nigeria

Last Updated: December 21, 2025